Dear Malissa, Lebanette and Ashley

I would like to extend my heartfelt gratitude to you and your team for the excellent service provided. Despite delays over Easter, we felt like your only client due to your prompt attention and easy-to-understand responses.

You accurately captured our wishes in the first drafts of our Wills and quickly made minor updates discussed over Teams. The efficient courier service you arranged for collecting the signed documents also deserves praise.

Best regards, Bennie and Corrie.